REPAIRS DURING COVID-19 LEVEL 4 – IMPORTANT INFORMATION

To all of our valued customers: Underwood and Wilkins has been listed as an essential service provider.

Over the Coronavirus / COVID-19 lockdown period, we are able to make “emergency” repairs to motorcycles, ATV and SXS’s for essential services, or sell you a new bike, ATV, side by side if absolutely necessary.

The essential services we can provide repairs to are:
1. The Farming Sector
2. Police, Landcorp, NZ Post, MPI, and DOC

We have mechanics, a parts person and a sales person on-call should you require our services. They will be available if you should need them but you must phone us first as we are on call only to keep our staff safe too.

We are very limited in what we can do but rest assured we will do our best to repair your vehicle for you or at least get you back up and running.

If we do not comply with the rules we will be shut down so we ask that you please call us for emergency repairs only.

We are not permitted to be onsite without a booking so bookings are essential. To make a booking please call John on 0274-754-282 or Richard 0274-377-373.

Safety is paramount and we ask that you respect our staff and other customers. The procedure we have in place is:

• Make a booking – on cells above.

• Drop off your bike at the agreed time in our rear yard using the service lane behind the shop.

• Your bike “must be cleaned” before drop off.

• Should you need assistance with unloading or to talk to a staff member please maintain the 2-meter social distance

• When your bike is repaired (the same day where possible)
we will call you to arrange a time that you can collect the bike.

This service will incur an additional charge of $50.00 – this is not for the company to profit from but so that we can pass this onto our staff to help off-set their costs.

Thank you for your understanding and continued custom, we really appreciate it.

Please be assured we will try to do our best for you, our staff and our country so please stick to the above requirements.

Take care, stay safe and our thoughts are with you all.
Richard, John and the team at underwood and Wilkins.

John 0274-754-282
e: sales@underwoodandwilkins.co.nz

Richard 0274-377-373
e: Richard@underwoodandwilkins.co.nz

if you have any accounts queries etc please email Karen
e: admin@underwoodandwilkins.co.nz

WhakataneINFO
WhakataneINFO